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Cookie Policy

Which cookies this site sets, what they are for and how to manage them.

To improve the performance of our website and your user experience, we sometimes use HTTP cookies, or simply cookies.

What cookies are

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They allow the website to remember your actions and preferences for a certain period of time, so that you do not have to re-enter them every time you visit the site or move from one page to another, which helps us provide you with content that we think will be useful and interesting to you.

Which cookies this site sets

The complete list - nothing beyond it:

session_id

Maintains your session with the site while you browse it. Not accessible to scripts (HttpOnly).

Necessary · kept for 7 days

frontend_lang

Remembers which language you are browsing in - so that you do not have to choose it on every page.

Necessary · kept for 1 year

tz

Your device's time zone (for example Europe/Sofia) - so that times are displayed correctly.

Necessary · kept until the browser is closed

website_cookies_bar

Remembers your choice in the cookie banner (‘Only essentials’ or ‘I agree’), so that we do not ask you on every visit.

Necessary · kept for 999 days (some browsers shorten this period)

odoo_utm_source
odoo_utm_medium
odoo_utm_campaign

They are set only after you click ‘I agree’ and only if you arrived via an advertising link. They record where you came from, so that we know which campaign brought in the enquiry. They do not track other sites.

Optional · kept for 31 days

The site does not use advertising cookies, web analytics tools or social media cookies.

The Google maps on the ‘Contacts’ page load only after you click ‘I agree’ - until then a message is shown in their place. Once loaded, Google processes the visit according to its own rules: how Google uses cookies.

Personal data from cookies

The personal data collected by cookies are used solely and exclusively to perform specific functions on the site relating to the user themselves.

How to manage cookies

Most browsers allow you to view and delete cookies, as well as to restrict them. The settings are usually in the ‘Settings’ or ‘Privacy’ menu:

If you restrict cookies, the language will not be remembered between pages, and the enquiry forms may not work - they need the session cookie.

More information

More about how cookies are used on the internet: www.aboutcookies.org.

The list of cookies is based on what the site actually sends (checked on 15.10.2026). The rest of the text is that of balkanbiocert.com.

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