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About us

Structure

We separate control from certification - this is how we guarantee clear responsibilities, independent decisions and trust in every certificate.

Organisational structure of Balkan Biocert Ltd.

General Meeting

Determines the policy of the company.

Supervisory Board

Monitors impartiality and objectivity.

Top Management

Carries out strategic and operational management.

Appeals Committee

Examines and decides on the appeals received.

Quality Manager

Maintains and controls the quality management system.

Inspection Department

Plans and carries out the inspections.

Certification Department

Reviews the results and takes certification decisions.

Administration

Provides administrative and organisational support.

Impartiality

Independent bodies

These two bodies act separately from the operational management to guarantee impartiality, objectivity and real control.

Appeals Committee →

Examines every appeal independently of the persons involved in the original decision.

How to lodge an appeal

Supervisory Board

Oversees the impartiality, the overall activity and the financial transparency of the company.

Do you have an appeal against a decision?

The procedure is documented and available to every operator.

Complaints and appeals

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